Book a demo

Privacy policy

Last updated: April 29, 2026

Cogniquest Technologies Private Limited ("We", "Us", "Our" and "Cogniquest") operates the website 'www.cogniquest.ai', https://*.cogniquest.ai. At Cogniquest, we place the utmost importance on maintaining the confidentiality, integrity, and security of your (collectively, "You", "Your" ,"Yourself", and "Users") personal data and information that You share with Us while accessing Our Website to avail Our services ("Service"). Our comprehensive Privacy Policy reflects this commitment, which we encourage you to read fully.

This privacy policy ("Privacy Policy") explains how information, including Personal Information (defined below), is collected, received, stored, processed, disclosed, transferred, dealt with, or otherwise handled by Us in connection with the Service or otherwise through Our Website. This Privacy Policy is incorporated into and subject to our Terms of Use ("Terms") and shall be read harmoniously and in conjunction with them. All capitalized terms used herein however not defined under this Privacy Policy shall have the meaning ascribed to them under the Terms.

Please read the Privacy Policy carefully before using or registering on the Website, accessing any material or information, or availing of any Services through the Website. This Privacy Policy (i) will be considered to be an electronic record under the Indian data privacy laws, including the Information Technology Act, 2000, read with rules and regulations made thereunder; (ii) will constitute a 'Notice' under the Digital Personal Data Protection Act, 2023 when applicable, read with rules and regulations made thereunder; and (iii) will not require any physical, electronic, or digital signature by the Company. This Privacy Policy is governed by one fundamental principle – maintain Your trust and confidence when handling Your Personal Information.

a) You will always be able to choose what Personal Information You provide to Us and how such information is used. We collect and process Your Personal Information to provide and improve Our Services. We will also offer You an explicit opt-out clause, and We will stop processing Your Personal Information. However, please note that We may only be able to provide You with Our Services if You provide Us with the requested information.
b) We will protect Your Personal Information by maintaining physical, electronic, and procedural safeguards as per Indian law.
c) We will train Our employees to handle Personal Information properly. When We use other companies to provide services for Us, We require them to protect the Personal Information We receive from You.
d) Our Privacy Policy describes how We handle Your information when You visit Our Website and receive emails, SMSs, and WhatsApp Messages from Us.
e) This Privacy Policy does not cover information You may provide to third-party websites We advertise on social media sites where We have a profile. Respective third parties will govern the privacy policies on those sites.

Personal Information Collected:

a) Personal information is any information about an individual if such individual is identifiable: (i) by such information; or (ii) in relation to such information. We will collect the following personal information from You:

  1. Name, e-mail ID, phone number, address, zip code;
  2. Location details and Your device details such as device identifier, internet bandwidth, mobile device model, browser plug-ins, and cookies or similar technologies that may identify Your browser; and
  3. Your Short Messaging Service (SMS) messages stored on Your device.

b) ("Personal Information")

On what grounds do We process your Personal Information?

  1. Consent: In most cases, We will process Your Personal Information based on Your prior explicit consent, which You can withdraw at any time. Please refer to Section 4 below to understand the purposes for which We process Your Personal Information. You have the ability to reject consent to provide your Personal Information. However, certain Personal Information may be necessary to provide You with a Service and We may not be able to provide You with a Service or certain Website features if the Personal Information requested is essential for the Service.
  2. Notwithstanding anything contained herein, We may, in compliance with applicable laws in India, process Your Personal Information without obtaining Your consent in the event: (a) You voluntarily provide Your Personal Information to Us and do not indicate anything to show that You do not consent to the use of such Personal Information by Us. Specifically, this will involve situations when You fill out a form to (i) contact Us; and (ii) download a collateral. Further, if You voluntarily provide Us Your Personal Information for any of the purposes stated above, We shall not process Your Personal Information for any of the other purposes, unless You specifically voluntarily provide Us Your Personal Information for any and/or all of the other purposes; (b) the purpose of processing is for fulfilling any legal obligation to disclose any information to the State or any of its instrumentalities subject to such processing being in accordance with the provisions regarding disclosure of such information in any other law for the time being in force; (c) it is for employment purposes or for defending Ourselves from any loss or liability in the context of employment; (e) it is for compliance with any judgment, decree, or order issued under any Indian law or any judgment, decree, or order relating to civil contractual claims under any foreign law; (f) it is for responding to a medical emergency involving a threat to the life or immediate threat to Your health or of any other Users' health; (g) it is for taking measures to provide medical treatment or health services to You or any other User during an epidemic, outbreak of disease or any other threat to public health; (h) it is for the purpose of taking measures to ensure safety of, or provide assistance or services to, any individual during any disaster, or any breakdown of public order and (i) it is in the interest of prevention, detection, investigation or prosecution of any offence or contravention of any law for the time being in force in India.

Information belonging to children and persons with disability

Our Website is not intended for children (i.e., persons below 18 years of age) or persons with disability. We neither collect Personal Information nor encourage children and/or disabled persons to create an account on Our Website. We do not owe any responsibility to any such User, who is a child and/or disabled person, or towards his parents or lawful guardian, as applicable.

When do We collect Your Personal Information and how do We use the Information We collect?

We will only collect Your Personal Information on the grounds stated above in Section 2 and in accordance with applicable laws. We collect and use Your Personal Information by way of the following means:

  1. Directly from You, e.g., when You avail Our Services by visiting Our Website, applying for a position in Our team, or by contacting Us to address a query. The Personal Information We receive from You in this instance involves name, gender, residential address, educational qualifications, email ID, phone number, country name, and date of birth.

    How do We use this Personal Information: (i) to provide and improve the Services and features on the Website that You request; (ii) to resolve disputes and troubleshoot problems; (iii) to help promote a safe service on the Website and protect the security and integrity of the Website, the Services and the users; (iv) to customize Your experience on the Website or share marketing material with You; (v) to detect, prevent and protect Us from any errors, fraud and other criminal or prohibited activity on the Website; (vi) to enforce and inform about Our terms and conditions; (vii) to process and fulfil Your request for Services or respond to Your comments, and queries on the Website; (viii) to contact You; (ix) to communicate important notices or changes in the Services, relevant for the use of the Website; (x) in cases where We have a legal duty to use Your Personal Information for a particular reason; (xi) sharing and disclosure of data with partners and other third parties, as may be required for providing the Services; (xii) to alert You on new features or enhancements to our Services; (xiii) to communicate with You Our Services about which You have inquired; (xiv) to ensure that Our Website and Services function in an effective manner for You; (xv) to investigate potential breaches, or to protect the rights, property or safety of the Website and its users; (xvi) to fulfil Our contractual obligations towards You; (xvii) to enable You to send You newsletters and other news alerts that You may have subscribed to; (xviii) to consider You for employment with us and for conducting interviews; (xix) for any other purpose after obtaining Your consent at the time of collection.

    We use Your Personal Information to send You communications regarding the Services, as well as send You promotional emails, and transaction updates. However, We will allow You to opt out of receiving such emails from Us. If You opt out, We may still send You non-promotional emails, such as emails about the Services, and You can opt-out of such emails as well.

Data Protection Officer (DPO)

Cogniquest has appointed a Data Protection Officer (DPO) to oversee compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). If you have any questions, concerns, or requests regarding the processing of your personal data or wish to exercise your data protection rights, you may contact our DPO at:

  • Email: thejaswi.s@cogniquest.ai
  • Postal Address: Data Protection Officer, Cogniquest Technologies Private Limited, 2nd Floor, Garuda BHive Workspace, BMTC Complex, BTM Layout, Bengaluru, Karnataka 560076

We will respond to your inquiry within the timeframes required by applicable law.

Your Rights as a Data Subject under the GDPR

If you are located in the European Economic Area (EEA) or the United Kingdom, the General Data Protection Regulation (GDPR) grants you a comprehensive set of rights in relation to your personal data that We process. Subject to applicable law and certain conditions, you may exercise the following rights:

  1. Right to Be Informed
    You have the right to be informed about the collection and use of your personal data. This includes information about who We are, what personal data We collect, why We process it, how long We retain it, and with whom We share it. This Privacy Policy is intended to fulfil this obligation and We are committed to providing this information in a clear, transparent, and easily accessible manner.
  2. Right of Access
    You have the right to request access to the personal data We hold about you. Upon a valid request, We will provide you with a copy of your personal data along with supplementary information about how and why it is being processed. This allows you to verify the lawfulness of Our processing activities and to confirm the accuracy of your data.
  3. Right to Rectification
    You have the right to request the correction of inaccurate or incomplete personal data that We hold about you. We will take prompt steps to correct such data and, where applicable, notify any third parties to whom the data has been disclosed of the rectification. Please help Us keep your information up to date by informing Us of any changes.
  4. Right to Erasure ("Right to Be Forgotten")
    You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent (and there is no other lawful basis for processing), where you have objected to processing and there are no overriding legitimate interests, or where the data has been processed unlawfully. Please note that this right is not absolute — We may need to retain certain data to comply with legal obligations, resolve disputes, or enforce Our agreements.
  5. Right to Restriction of Processing
    You have the right to request that We temporarily suspend or restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of your data (pending verification), where processing is unlawful but you prefer restriction to erasure, or where We no longer need the data but you require it for legal claims. Where processing is restricted, We will store your data but will not process it further without your consent, unless required for legal claims or to protect the rights of another person.
  6. Right to Data Portability
    Where We process your personal data based on your consent or for the performance of a contract, and processing is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format. You may also request that We transmit this data directly to another controller, where technically feasible. This right enables you to move, copy, or transfer your data easily between different services.
  7. Right to Object
    You have the right to object, at any time, to the processing of your personal data where such processing is based on Our legitimate interests or is carried out for direct marketing purposes (including profiling). Where you object to processing for direct marketing, We will cease such processing immediately. Where you object on grounds relating to your particular situation, We will stop processing unless We can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where processing is necessary for the establishment, exercise, or defence of legal claims.
  8. Rights Related to Automated Decision-Making and Profiling
    You have the right not to be subject to a decision made solely on the basis of automated processing — including profiling — where such decision produces legal effects concerning you or similarly significantly affects you. Where We engage in such automated decision-making, you have the right to request human review of the decision, to express your point of view, and to contest the outcome. Cogniquest does not currently make solely automated decisions that produce significant legal effects on individuals.

How to Exercise Your Rights

To exercise any of the rights described above, please contact Our Data Protection Officer at thejaswi.s@cogniquest.ai or write to Us at the postal address provided in the Data Protection Officer section above. We will respond to your request within 30 days of receipt. In complex or high-volume cases, this period may be extended by a further two months, in which case We will notify you of the extension and the reasons for the delay.

We may request proof of identity before processing your request to protect your data from unauthorised access. We will not charge a fee for handling your request unless the request is manifestly unfounded, excessive, or repetitive, in which case We may charge a reasonable fee or decline to act.

Right to Lodge a Complaint

If you believe that We have processed your personal data in violation of applicable data protection laws or have failed to adequately address your request, you have the right to lodge a complaint with the relevant supervisory authority in your country of residence, place of work, or place of the alleged infringement. In the United Kingdom, this is the Information Commissioner's Office (ICO) at ico.org.uk. In the EEA, please refer to your national data protection authority.

Questions

If You have any questions or concerns about this Privacy Policy or in relation to Our Website, You may contact Us at info@cogniquest.ai for clarifications.